Dear Clients of Deepdale
Firstly… dog and cat coronaviruses are unrelated to the human disease, please ignore all reports to the contrary. It seems probable that the virus may be physically carried on the coat of a pet from an infected person, please bear this in mind when visiting elderly or other at risk groups.
We are open for business but we have to keep our front door locked to ensure we can avoid crowding. Please call the practice on arrival 01767 262 868.
We would encourage you to email us where possible (including photos but not video please), regarding queries and repeat prescriptions.
Medication should also be ordered in this fashion, but can be collected as usual from the surgery subject to 48 hour notice. We are not experiencing significant shortages having planned some weeks ahead for this sequence of events.
Vaccinations: Puppies/kittens and first boosters are a priority, older vaccinated pets will not be at significant risk if they wait a month or two.
Neutering operations are being performed, but we may need a little more advance notice due to reduced staffing.
Deepdale has always maintained the highest levels of hygiene and control of animal-human disease, and though a serious infection for an unfortunate few, the virus does not present any greater resistance to our usual cleaning regimes.
Please continue to exercise your dogs and allow cats outdoors.
If you are experiencing symptoms or are in self-isolation or ultra-shielding but your pet needs treatment, you must inform us in advance. Please allow a family member or friend to bring them in. If this is not possible then we can meet you outside our entrance to receive your pet, or under controlled circumstances we may be able to arrange a home (or garden) vist.
This advice is correct as at 19th May 2020 and applies to Deepdale clients only. We are not responsible for clipped or forwarded sections of the advice to others.
Charles Cullen BVetMed MRCVS
Deepdale Vet Centre, Potton SG19 2NH